Thursday, 21 August 2014

How Voip Revolutionized Business Telephone Systems

By Deanne Shepard


Nobody will argue the fact that effective communication is the core success factor of every organization. Telegraphic and telephonic communication systems have been around for many decades, but as the world becomes more competitive and as technology advances in leaps and bounds traditional business telephone systems simply do not satisfy the needs of enterprise. Companies in Vancouver BC want cost effective communication and they want to be in touch at all times.

In recent years, Voice over Internet Protocol, or VoIP for short, has steadily become one of the fastest growing communications fields in the world. Clients love the flexibility and reliability of internet based communication. They enjoy advanced features and they do not have to cope with the shortcoming of conventional communication networks. Internet based systems are affordable and easy to maintain yet they offer companies unparalleled efficiency.

One of the main benefits offered by internet based communication is the fact that it is so flexible. While conventional methods are expensive and cumbersome to install, internet communication can be managed from a single installation site, even though it can serve a multitude of users and sites, regardless of whether the site is remote or not. New users and even new sites can be added quickly and easily.

One of the main benefits offered by internet telephony is the fact that users do not need to be in a specific location or at their desks in order to make or receive calls. They can, in fact, be almost anywhere. This fact, coupled with the fact that users are able to use devices such as laptop computers, tablets and smart phones to access the network is a recipe for productivity and efficiency.

Most clients will cite the massive cost savings that they have achieved as one of the biggest benefits of internet based networks. A large percentage of clients report that they have, in fact, achieved up to fifty per cent in savings. These savings are compounded when one consider the fact that it is no longer necessary to employ operators at every location. A single operator can manage communications across the entire enterprise.

Clients also save significant amounts on maintenance. PABX systems, of which large companies often have dozens, require constant maintenance and the work requires the attention of highly trained and expensive technicians. VoIP systems are hosted by the service provider and the client therefore has a minimal responsibility for maintenance. Clients also enjoy the added benefit of always having access to the very latest upgrades.

Users of VoIP continue to enjoy all the features that they had when they used PABX systems. They still have call forwarding and conference call facilities, for example. However, with VoIP they also have time saving features such as voice to email, fax to email, unlimited call forwarding, even to remote locations and intercom facilities. Users or managers can also access a wide variety of reports that can help them improve efficiency.

With VoIP the future has arrived. It offers organizations a wide variety of features and cost effective solutions that will make sure that they are able to stay in touch with their clients and employees at all times. It is cost effective and it is reliable. It is no wonder that large corporations are lining up to switch over.




About the Author:



No comments:

Post a Comment