Thursday, 10 July 2014

How Businesses Can Benefit From Avaya IP Office Phone System

By Rosella Campbell


Communication is the backbone for a business and while there are different types and forms of communicating, the use of telephone service is one thing that entities cannot do without it. When selecting a business phone system, ensure you get a reliable and cost efficient one. With Avaya IP office phone system, it is designed to offer scalable and cost effective way of communicating within and out of business.

Considering the immense competition in businesses, you should ensure your business stands out of the crowd by exploring the latest technologies is telephone communication. The internet has made communication cheaper and easier. Today, businesses can integrate their telephone lines with the internet meaning they do not have to a lot on their bills.

However, if the you select these features carefully, there are those that can benefit you. First, it all begins with getting the right telephony equipments and systems. You can opt for PBX systems that are designed to allow businesses enhance their communication both internally and externally without incurring a lot of expenses.

However, this does not means that they cannot receive and respond to calls when away. With features like call forwarding and ability to use computers, tablets, laptops, smartphones, and home phones with a business line, it means they can be reached by customers anytime anywhere. Before you settle for a telephone equipment and system, first examine the kind of features it has.

The PBX systems are designed to allow businesses to have extension lines, which make communication within the business easier. You can minimize the cost of communicating by using the PBX systems since they allow for the extensions. Each employee can have an internal line to use in their offices without incurring extra charges.

There are hours when you are not likely to be in your office or employee are out of work and there are calls that need to be answered. Instead of clients calling and not being answered, you can consider the call-forwarding feature. You will be able to receive calls wherever you are whether at home or away in a vacation.

Workers in remote locations such as site employees can easily communicate with the workers in the offices in a cost effective manner. Besides, businesses need to have more realistic and effective communication such as video conferencing. Instead of attending seminars and discussions off the workplace, this can easily be done by using the videoconferencing feature.

It allows the callers to dial extensions directly and reach the workers or employees they want to speak to such as the sales representative, the accounting officer, or the marketing manager. Video conferencing is becoming an essential communication tool for many businesses. Business managers and representatives do not have to travel long distances to attend to conferences, workshops, seminars, meetings, and other activities. Voice message feature also enables callers to leave messages so that they can be called back whenever employees are back to office.




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