Thursday, 12 November 2015

Tips To Use When Acquiring Business Telephone Systems

By Mattie Knight


For most companies, the one thing that is most important item in their offices is telephone. Phones are nowadays the most used means of communication. They have largely reduced the time and cost of passing information from one person to another. Business telephone systems usually are not costly but their prices or cost will increase with any additional feature in the system.

For small or medium businesses there are several independent places that they can go and purchase their phone systems. If a firm approaches a BT, they will be advised to purchase BT system. Local dealers will recommend a firm to purchase Panasonic phones because they mostly deal with that type. The technology utilized by PC and telephones is quickly converging offering organization new and numerous applications that improves efficiency in the work environment.

Auto attendant is the first feature which generally acts as automatic receptionist. It basically takes receptionist place by presenting a list of options to callers. It can even allow callers dial party extension directly. The other feature is conferencing feature which is a feature that offers several extensions to link together enabling callers calling from different places to have a conversation.

The default number of extensions is usually two but when a company wishes to purchase a phone structure with more than two extensions they should inquire on the number of participants. Some phones have their structures designed in such a way that only internal extension can be allowed to conference. Potential buyers should also ask about external conferencing as well.

Paging is another feature to consider. The things to ensure when it comes to paging is ensuring speakers and microphones are adequate. CLI will definitely need good handset with enough display screen.to entertain the callers. Select a system which allows for on hold music. Phone book will list all the company contacts in the internal memory.

The systems have numerous features which make them suitable for organizations. They have automated receptionist, online faxing, call screening, voicemail and call forwarding. The system however has its ups and downs. This kind of service offers or allows organizations with staffs working or operating from different places and locations the chance to reveal their professional faces all the time at very low cost.

The phone can also have on hold music which the callers can listen to. It can simply be a nice song or even prerecorded messages that advertise your company. The telephone should have some back up power to keep it running for few minutes when there is power outage. There are advanced features that can be added to the phone to improve the phones efficiency.

Purchase phones that only require relatively small training. Training cost can be very expensive to a business especially if the business is small or starting. Consider if your staff can be able to reprogram phone extensions for various users by simply using or employing simple computer interface.

The best place to put an extension in an organization are, each office in the organization, conference room, warehouse floor, receptionist and public areas such as waiting rooms, entrance ways and hallways. Business in Vancouver BC know the benefits of utilizing such systems in their organizations.




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